23.Nov.1999
Jörn Plewka in d.c.s.a.m.
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Support for Twister1200 (DCE)
Jörn Plewka writes in d.c.s.a.m.:
Due to some requests, I want to make clear: For more than a year now, no one from
the developer union Katodev has any rights in Twister1200 aside from the right to use
the circuitry in other designs. Other "Katodev" designs are currently in the state of
changing ownership. This has no negative results for the user, however.
&nbps;Some people are individually and officially offering support for the
Twister1200 cards by DCE, which is why the Twister Mk2 can be found on the
KatoDev website.
Since users (like ourselves) have generally bad experiences with support, the people
involved have decided to offer first-hand support from developers and engineers!
For the user, support@katodev.de
is an easy-to-remember contact for questions. Internally, the message is forwarded
automatically depending on subject and content. By the way, we have created other
collective adresses.
Since developers, for reasons of efficiency, should not constantly interrupt
their work, or be available at all, we want to ask again not to call us on the phone,
but use e-mail, WWW and fax instead. If a phonecall should be necessary, this is
usually only possible after 6:00 PM MET (which is in any case the better choice).
There is a risk, however, that the wrong developer will be on the phone.
(ps)
[News message: 23. Nov. 1999, 08:00] [Comments: 0]
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